MauriceGarcia
February 22, 2023
"Got everything sorted out real fast!"
Assisted me in getting everything organized in no time.
Franklin.Rose
February 22, 2023
"Great Communication and Understanding"
Super easy to chat with and really gets what I was looking for. Did a fantastic job organizing the schedule and walked me through all the next steps. Much appreciated! Thanks, Paul Harrison.
brownfish604
February 22, 2023
"Great conversation experience"
Had a really nice chat, provided info in a clear, friendly, and super helpful way!
purpleswan681
February 22, 2023
"Awesome Course"
Awesome course! The driving instructor was really good, and I can't recommend it highly enough!
MatthewScott
February 22, 2023
"The teacher really put me at ease..."
The teacher really put me at ease and made me feel comfortable.
JuddDaniels
February 22, 2023
"Great guidance, friendly and engaging"
He provides clear explanations and is super patient, friendly, and engaging.
Kenzi.Harper
February 22, 2023
"Useful"
Ceri was super helpful and took the time to clarify all my questions. With her assistance, I’ll be hitting the road faster than I thought!
bluedog981
February 22, 2023
"Dropped 1300 pounds on a 15-hour course..."
I forked out 1300 pounds for a 15-hour intensive course that included two practical tests. I paid everything upfront and got a date for my practical tests, but then I heard nothing from my instructor. I received a message from passmefast saying that the drive examiners were on strike in my area and to hang tight as they would reach out. My scheduled dates came and went without a peep from passmefast. After waiting on the phone for 90 minutes, the (really nice) customer service rep told me that my test hadn’t been affected by the strike, so I missed out on that opportunity. I had no updates about continuing with my course, and it really bummed me out since I couldn’t get a refund. Thankfully, I had added pass plus, so I still had one practical test included in my package, and they managed to contact the instructor they paired me with. By then, all she could offer were four-hour lessons on Sundays for three weeks leading up to my practical, which wasn’t exactly what I signed up for. She was great, and I’m not blaming her at all; I got top-notch tutoring from her. I didn’t pass my second test, but I feel ready to tackle it on my own with my instructor, though I definitely won’t be using them again or recommending them to anyone. The communication was terrible, and I’ve spent a ridiculous amount of money for nothing. Just gutted.
redduck288
February 22, 2023
"Steer Clear of This Company and Instructor Riyaz Niyaz"
I’ve been waiting for three months to set up an instructor, and in the end, I’ve got nothing to show for it. First off, their customer service is really lacking—they don’t seem to care about solving your problems or even trying to assist you. Secondly, the number of instructors available is quite limited. After a long wait, when I wanted to switch instructors, they were unable to help me, even though I still had time left to take my exam. Lastly, they’re not professional at all. It feels like they only care about collecting payments and not about providing any actual service. I forked out £1400 for 20 hours, and because of issues with the instructor, I couldn’t sit for the exam. Seriously, just avoid this company and their instructor (Riyaz Niyaz). I’ve totally wasted my money and, more importantly, my time.
johnsonkc82
February 21, 2023
"Received a call from Ashley who was..."
I got a phone call from Ashley, and she was super polite and easy to follow.
brownrabbit617
February 21, 2023
"Driving with PassMeFast"
My entire journey with PassMeFast has been smooth sailing. They arranged my theory test in no time and quickly set up my practical test as well. My driving instructor, Chris Scott, was fantastic from beginning to end. He was super detailed and covered everything thoroughly. I felt really comfortable with Chris and would suggest him to anyone looking to learn to drive! Big thanks to Chris for helping me pass on my first try!
ElijahBrewer
February 21, 2023
"Terrible experience from beginning to end"
Absolutely terrible experience from beginning to end. I enrolled in a 25-hour intensive driving course back in March 2021, but I've only had 4 hours of lessons so far. The driving instructor has repeatedly disappointed me, causing me to miss 4 test dates. When I asked for a complete refund because the agreement we made has been violated, they told me I’d only get half of it back.
AlvinHoward
February 21, 2023
"Terrible Experience"
This has been a nightmare. Once they get your cash, they seem to forget about you. If you call as a current customer, expect to be on hold for more than two hours. But if you ring up as a new customer, they pick up right away. I paid 800 pounds for this nonsense! I'm done with them; there are way better companies out there that offer cheaper and more reliable service.
Nicholas
February 21, 2023
"Super helpful and patient service from Ashley!"
Ashley was incredibly supportive and took her time with all my inquiries. She really simplified the whole process for me.
ReneePorter
February 21, 2023
"I was a bit puzzled when I called because I..."
I was a bit puzzled when I called because I needed more details about what this service includes. However, chatting with Jack was a real help; he provided a lot of useful info. I’m feeling much more relaxed now that this whole process has eased a lot of my worries. Knowing I have the right support and the appropriate course tailored to my needs gives me confidence to pass my driving test in the next few months.